Tell us once, and watch it get done.
A resident reports a problem in under 30 seconds, with a photo or a voice note, then follows it like a delivery: who has it, when they're coming, and whether it's fixed.
Try it: pick a problem, then send
Every case keeps its story.
Every request has one timeline and one conversation with the resident, the office and the maintenance company. System events appear inside the chat, so the timeline and the chat tell one story.
- Text, photos and voice notes, with read receipts.
- Internal notes are for the office and maintenance only, never shown to the resident.
- Quick replies for technicians: "On my way", "Arriving in 10 min", "Need access to the roof".
- The resident can reopen within 7 days if the problem comes back.
Show the chat as seen by
The bedroom AC runs but the air is warm.
- Visit booked: tomorrow 10:00–12:00
Internal note
Old compressor. If it needs replacing, get a quote before a second visit.
On my way.
- Technician arrived at Gate 1
Gas refilled. Before and after photos attached.
- Fixed on the first visit
Announcements, as loud as they need to be.
Four levels, each with its own way of reaching people. An emergency fills the screen, ignores quiet hours and asks for acknowledgement, and the office sees who has and hasn't confirmed.
| Level | Examples | How it arrives |
|---|---|---|
| Emergency | Fire, a security threat, a gas leak | Full screen with sound; push, WhatsApp and SMS at once; ignores quiet hours; needs acknowledgement |
| Urgent | Water cut today, generator failure | Push and WhatsApp, pinned to the top of the feed |
| Maintenance | Lift servicing, pool closed | Push and scheduled reminders, only to the affected area |
| General | Events, news, policies | In the feed, with an optional push |
Neighbours, not just tenants of a service.
Events, polls, the board and the directory share one feed with the announcements, each with a clear priority.
Events with RSVP and capacity
Sign up with your guest count, get a reminder before, and see photos after.
Polls with one vote per household
Single or multiple choice, one vote per household or per resident, and the office decides when results are shown.
A moderated community board
Lost and found, recommendations, children's activities. Comments and reactions, report abuse, and the office can pin or remove. Switched on per compound.
Pinned by the office
Car key found near the central square
Handed in at Gate 1. Describe it to collect.
A neighbour directory you opt into
Each resident chooses what to share. Protected residents never appear in it.
And the rest of the home, in the same app.
Guests
Invite a guest and they get a WhatsApp or SMS link with a QR pass and a 6-digit code, no app needed. You're told when they arrive.
Bills and receipts
Bills, due dates and history, with receipts to download.
Your language
Arabic or English per person. Announcements arrive in the resident's language when written in it.
Interested? Let's talk.
Tell us about your compound and we'll get back to you.